All Collections
Grow
FAQs
Grow | Fixing The 9 Dots Grow Login Issue
Grow | Fixing The 9 Dots Grow Login Issue
Are you just seeing the 9 spinning dots without being able to log in? Here's how to troubleshoot the issue
Dave Yandel avatar
Written by Dave Yandel
Updated over a week ago

If you need to clear the local storage of your Google Chrome browser, execute the following steps to resolve this:

1) Right-click the screen and select "Inspect", select "Application" (you may have to click the >>> icon to find Application) then select "Storage" then click the "Clear Site Data" button

2) Click the lock icon next to the url of the page, select "Cookies", then click the "Remove" button

3) Do a hard refresh of your browser (right-click the reload button and select "Hard Reload" or Command + R on a Mac or Control + F5 on a PC)

Did this answer your question?