You site is equipped with a chat widget icon. Although the chat widget is tied to a workflow, you may still want to review what contacts are submitting into the chat widget.

Step 1: Viewing Chat Widget communications in Form Submissions

  • Navigate to Forms > Submissions, and choose "Widget Form" from the dropdown menu.

  • Here you'll be able to view all the widget responses.

  • You can click into a contact to view their profile.

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