In your Grow CRM account, you have the option to enable Do Not Disturb (DND) functions. Basically, this will not opt someone out of all communications, it will only opt them out of marketing type bulk emails, or messaging; messaging you send to a large group. DND wont stop 1:1 communications.

To setup DND, here's what you can do:

NOTE: You can also create a DND Global opt out workflow that will ensure someone can easily opt out of any email or messaging themselves: http://help.pushpress.com/en/articles/5808351-grow-global-opt-out-dnd-compliance


1. Log in to Grow.pushpress.com

2. Click on Contacts

Click on Contacts

3. Locate the client that you wish to turn on DND

Locate the client that you wish to turn on DND

4. After selecting the client, scroll down to the DND section

After selecting the client, scroll down to the DND section

5. You can choose DND for All Channels

You can choose DND for All Channels

6. Email, SMS, GMB or Facebook

Email, SMS, GMB or Facebook

7. After you make the DND selection, make sure you hit "Save"


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