All Collections
Core
Setup
Core | Admin - Can't access account
Core | Admin - Can't access account

What happens when you cannot access your account (gym owners)

Updated over a week ago

If you are able to log in but can only access your Account page. It likely means that your credit card on file failed to charge your monthly PushPress fee correctly. It's a quick fix, all you need to do is update your Credit Card. Hit the 'Change Credit Card' button to update. Then hit us up on the chat and let us know, we will push payment through to get your access back.

Once we are able to process that payment, you just need to log out and back in and you will be good to go.

Did this answer your question?