If a member decides they need to change the bank account that is connected to their profile, they will need to inform a system staff member to initiate this.
Do this by going to the member's profile and selecting 'change bank account'.
There will be 2 options:
Instant: This will send an email or text to the member, with instructions on how to authorize the new bank account.
Manual: this will involve manually inputting the member's bank account and routing number, and waiting for the member to verify 2 small deposit amounts in the next 48 hours. They will receive an email 2 days after they input their information, to verify those micro-deposit amounts.
