Skip to main content
All CollectionsCRM 2.0
Check-In Milestone Workflow Folder
Check-In Milestone Workflow Folder
Patrick Chandler avatar
Written by Patrick Chandler
Updated this week

Overview

Gym attendance check-in milestones play a key role in recognizing and celebrating member consistency over time. They reinforce positive habits, increase motivation, and help members feel seen and valued for their commitment. This ongoing recognition builds deeper loyalty, strengthens community connection, and supports long-term retention. In PushPress Core, performing an action on a customer checking in can automatically trigger the following workflows.

Total All Check-ins Milestones (Classes, Open Gym, PT)

How It's Triggered:

This workflow is triggered whenever a client checks in to any class event, and the custom field "Total All Check-ins" updates.

Examples of qualifying check-ins:

  • Classes

  • Personal Training Appointments

  • Open Gym

How It Works

  • This workflow tracks a client’s "Total All Check-ins" milestones.

  • By default, it includes pre-set milestone checkpoints, but you can:

    • Modify existing branches to trigger based on your specific needs.

    • Add additional milestones if desired.

  • When a milestone is reached, the contact follows the appropriate pathway, and the next step updates their stage in the Milestone Pipeline.

Note:

  • This workflow does not include any external messages by default.

  • To send milestone notifications to clients, click the "+" under a specific milestone and add an email or SMS.

Total Class Check-Ins

How It's Triggered:

This workflow is triggered whenever a client checks in to a class, and the custom field "Total Class Check-ins" updates.

How It Works

  • This workflow is fully customizable—add messaging, create custom branches, and celebrate client class check-in milestones however you’d like!

  • You can add more milestone checkpoints to fit your specific needs.

Note:

  • This workflow does not include any external messages by default.

  • To send milestone notifications to clients, click the "+" under a specific milestone and add an email or SMS.

Total Open Gym Check-Ins

How It's Triggered:

This workflow is triggered whenever a client checks in to Open Gym, and the custom field "Total Open Gym Check-ins" updates.

How It Works

  • This workflow is fully customizable—add messaging, create custom branches, and celebrate Open Gym check-in milestones however you’d like!

  • You can add more milestone checkpoints to fit your specific needs.

Note:

  • This workflow does not include any external messages by default.

  • To send milestone notifications to clients, click the "+" under a specific milestone and add an email or SMS.

Total PT Check-Ins

How It's Triggered:

This workflow is triggered whenever a client checks in to a Personal Training session, and the custom field "Total Personal Training Check-ins" updates.

How It Works

  • This workflow is fully customizable—add messaging, create custom branches, and celebrate Personal Training check-in milestones however you’d like!

  • You can add more milestone checkpoints to fit your specific needs.

Note:

  • This workflow does not include any external messages by default.

  • To send milestone notifications to clients, click the "+" under a specific milestone and add an email or SMS.


Need More Help?

For further assistance:

  • Check out other Help Articles.

  • Use the PushPress Messenger (blue box in your CORE account).

About PushPress

PushPress is a gym management software that can help you a lot in managing your gym. We've helped thousands of local gyms streamline and professionalize their businesses with our intuitive, powerful solution for managing fitness facilities - all from the palm of their hands!

Did this answer your question?