The Screens App is designed to enhance your gym or studio experience by displaying important information like class attendance and workout data on a TV screen. This tool helps both staff and members stay connected and informed, creating a more engaging and community-driven environment. It integrates smoothly with other apps like the PushPress Staff App and Train, elevating the experience for everyone involved.
Key Features:
Class Attendance Mode: Displays member attendance for each class, allowing instructors and staff to keep track of who's attending and giving them better access to member information.
Workout Mode: Provides a dynamic display of workout information, enabling participants to follow along with ease.
Benefits:
Enhances the overall atmosphere of your gym or studio.
Simplifies navigation and information access for instructors.
Builds a stronger community by making it easier for members to connect with one another.
Helps staff personalize the member experience, fostering loyalty and engagement.
FAQ:
Do I have to use a Fire Stick?
Yes, for now, the Screens App is only available on Fire Stick, making it simple to set up with a remote. However, there are plans to develop a web version in the future.
I have the current version of the Screens App. How do I get the new version of Screens?
With the new version of PushPress Screens live as of October 15, 2024, clients can simply search for “PushPress Screens” in the app store, look for the black and white Screens logo, and log in using admin credentials instead of a pairing code. Outdated versions may still require pairing codes; ensure your app is updated to access the latest features. Pairing Instructions
Device Compatibility & Requirements
The PushPress Screens app is currently supported on Fire Stick devices.
Amazon has begun shipping some Fire Stick models with its new Vega operating system, which the Screens app does not support yet. For the best experience, we recommend using one of these models:
Fire TV Stick 4K Plus
Fire TV Stick 4K Max
Please avoid models with “Select” in the name and the newer Fire TV Stick HD.
If you’ve already purchased a device and are experiencing issues, go to Settings → My Fire TV → About. If the software version begins with “1,” the device is running the new operating system and will need to be exchanged for one of the recommended models above.
Common Troubleshooting Steps
If you encounter issues with the Screens app such as crashes, display problems, or error messages, try these troubleshooting steps:
Force Stop the App: Navigate to your TV's settings, go to the 'Manage Applications' menu, and force stop the Screens App. Then, reopen the app.
Clear Cache and Data: On your Fire TV or Fire Stick, go to settings. Clear the app cache and, if necessary, clear all app data. Restart the device.
Power Cycle Your Device: Turn off the affected device and unplug it for at least 20 seconds before powering it back on.
Reinstall the Screens App: Uninstall the Screens app from your device. Reinstall it from the Amazon store and re-pair it if required.### Display and Content Configuration Issues If the app works on some devices but not others, check the following:
Check Pairing Code Issues: For updated app versions, log in using admin credentials instead of relying on a pairing code. If a pairing code appears but doesn't work, ensure it's used quickly before it expires or generate a fresh one by restarting the app.
Resolve "No Workouts Available" Error: Ensure the "Screens" option is enabled in the Train app for the desired program. Navigate to the program's settings in Train, turn on "Screens," and reload the app to display the workout updates.
Workout Programming Settings
Ensure the workout is published to Screens in PushPress Train.
Confirm that "Screens Enabled" is turned on for the workout.
Verify that the corresponding membership plan has access to the workout program.
For programs affected by the "No Workouts Available" error, open the Train app, select the specific program, and ensure the "Screens" option is toggled on. Reload the Screens app to reflect these updates.
TV Display Settings:
Check the TV's aspect ratio, picture size, and zoom settings.
Ensure these settings don't crop or distort the app's display.
Screen-Specific Errors:
If one TV displays a white screen or only part of the workout, verify the app version and clear its data.
Check if the problematic TV's Fire Stick is outdated or incompatible.
How to Troubleshoot and Effectively Use the Screens Feature in PushPress
The Screens feature in PushPress is designed to streamline check-ins and display functionalities for gyms and fitness centers. Below, we address common issues, provide troubleshooting steps, and explain key functionalities to help you make the most of this feature.
Common Troubleshooting Scenarios
1. Barcode Scanner Not Processing Check-Ins
If the barcode scanner stacks numbers instead of processing check-ins, ensure that the text box on the screen is not clicked or selected. When the text box is not focused, the scanner should function correctly and process check-ins as expected.
2. Check-In View Reverting to the First Class of the Day
If the Screens check-in view on a streaming device (e.g., Fire Stick) keeps reverting to the first class of the day, clear the cache for the Screens app. Follow these steps:
Navigate to your device's settings.
Select "Applications" or "Manage Installed Applications."
Locate and select the Screens app.
Choose "Clear Cache" (and optionally "Clear Data" if issues persist, noting this may reset app preferences).
Reopen the Screens app and check the check-in screen again.
3. Legacy Check-In App No Longer Available
The legacy check-in app has been retired, and its linked page has been removed. To manage member check-ins, use the Staff App in Kiosk Mode. This ensures a seamless and updated check-in experience.
Understanding the Reservation and Check-In Process
The reservation and check-in processes in PushPress are intentionally designed as separate steps:
Reservation: Members book a class, which creates a "Reserved" status.
Check-In: On the day of the class, either the member or a coach marks the member as "Checked In" within the check-in window.
These steps cannot be combined, ensuring clarity and accuracy in attendance tracking.
Best Practices for Using Screens Effectively
Regularly clear the cache of the Screens app on your devices to prevent performance issues.
Use the Staff App in Kiosk Mode for a modern and efficient check-in process.
Ensure that barcode scanners are set up correctly and that text boxes on screens are not selected during check-ins.
By following these guidelines and troubleshooting steps, you can optimize the functionality of the Screens feature in PushPress and provide a seamless experience for your members.