Why Use The New Member 100 Day Messaging Workflow?
Our workflow is designed to keep your new members engaged with your facility from the moment they sign up through your first 100 days. With nutrition and sleep tips, we aim to help your client's become acclimated to your gym's culture. We also automatically ask for new Google reviews built into the journey to ensure you're getting new fresh reviews
What type of gym is this workflow best suited for?
Touted as the ultimate gym community experience; Our 100-day journey workflow is perfect for class-based gyms with a focus on building a strong sense of community. Take your new member journey to the next level.
How does this workflow get triggered?
Streamline your membership sales process with this workflow. When a "member plan from Core" tag is added to a contact, the 100-Day Client Journey workflow is triggered. Note: Contacts who already have the "member plan from Core" tag will not be enrolled when the workflow is activated. To ensure seamless enrollment, monitor tag states regularly.
How to Install the 100-Day Client Journey Workflow
To install the 100-Day Client Journey workflow:
Navigate to "Upgrades" in the Grow platform.
Go to "Content Library > Workflows & Messaging > Member Workflows".
Locate the 100-day journey and click "Install" to enable the workflow for customization.
Best Practices for Workflow Management
Regularly review and update workflows to align with business processes.
Use descriptive and consistent tags to prevent errors.
Test workflows before applying them to live members.
Periodically audit triggers in "Client Status Change" and "Plan Activated" workflows for improvements.
Troubleshooting Common Issues
If new members are not entering the workflow, check the conditions set in the workflow. For example, if the workflow only enrolls members with 1–10 check-ins, brand-new members with 0 check-ins will not be added. Adjust rules to include members with 0 check-ins as necessary. To optimize the workflow, move the trigger for adding members to the 100-day journey from the "Plan Activated" workflow to the "Client Status Change" workflow. Ensure this is set at the point where a client becomes a new member and apply filters to exclude current members, ex-members, and punchcard or class-pack purchasers. This configuration ensures only first-time members are enrolled.