There are a few reasons you may need to cancel a scheduled class, such as holidays, bad weather, or low registration. When you cancel a class, it is removed from the calendar, and no automatic notifications are sent.
You can cancel a single class, one specific day in the weekly schedule, or an entire recurring class series.
Cancel or Delete a Class
Select the class on the calendar and click to open it.
Click the trash can icon to delete the class.
A confirmation box will appear with options to delete:
This class only
This class and all future classes on this day of the week
This class and all future classes in the series
Notify Members via SMS Text or Email
When you cancel a class, no automatic notifications are sent to members. Be sure to notify anyone who was registered.
You can send an SMS text or email to the list of reserved members.
Select the class on your class calendar.
Click View Class.
2. Send your clients a message via text, email, or both (one at a time). You can select all members, or choose specific members you’d like to message.
3 .Cancel the class from the calendar so no additional reservations can be made. Since members were not checked in, any class credits will automatically be returned to the client.
If you would like more information or need further assistance, please use our HELP Articles, just like this one or reach out through PushPress Messenger, the little blue box in your CORE account or email us at support@pushpress.com. Our team is here to help.
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