Class Reservation Policies on PushPress
Managing class reservations efficiently is crucial for gyms and fitness facilities. On PushPress, reservation policies are designed to balance access for members and operational control for staff. Below, we outline the key guidelines for class reservations.
General Advance Booking Window
Members using the PushPress app are subject to a global system limit that determines how far in advance they can reserve a class. This limit is standard and prevents members from booking classes beyond six weeks out. The system processes reservations based on this rule, meaning:
Members can book up to six weeks in advance, assuming their membership or plan has available sessions.
This booking window cannot be extended by members themselves, as the limit is a global restriction within the app.
For Members with Recurring Memberships
If a member has a recurring membership, booking becomes ongoing and without limitations on availability, as long as their recurring payments are active. This ensures they can continuously access classes without interruption.
Session Availability for Bookings
PushPress also ties booking permissions to session availability. Members must have unused sessions in their plan to book a class:
If a member’s plan includes a limited number of sessions, only the remaining sessions can be applied to upcoming reservations.
This "sessions available" rule ensures that members only book classes they are eligible for under their plan.
Staff and Admin Booking Privileges
Unlike members, staff and admin users on PushPress have extended privileges regarding class reservations:
Staff can book classes further out than the six-week limit applied to members. This ability is exclusive to staff to manage operations and ensure availability as needed.
Important Notes on Booking Rules
Members cannot override the global booking window limit for self-booking.
To maintain seamless access, recurring members are not bound by session limits, as their payment schedule ensures ongoing eligibility.
Related Topics
How to manage session-based class plans
Frequently asked questions about admin privileges
Tips for maximizing member engagement through tailored booking options