Payment notifications and automated email settings in PushPress can help you stay informed about important payment-related activities, such as purchases and plan subscriptions. Below, we outline how to enable, configure, and troubleshoot email notifications in the PushPress app.

PushPress provides automated communication settings that send email notifications about various events, including purchases. However, some default limitations or settings may require adjustment to meet specific needs. This article covers:

For automatic emails to function correctly, ensure that the "Automatic Communications" setting is turned on within your account. If this feature is off, automatic emails like receipts will not be sent. Make sure to enable this setting to use all email notification features of PushPress.

To view and manage the automated emails available in PushPress:

Currently, PushPress does not send automatic email notifications when products are purchased through the app. As a workaround, you can set the product’s inventory to zero. This triggers a low-inventory email that serves as an indirect notification.

PushPress uses the “New Lead” automatic communication setting to send emails when a plan is purchased through landing pages. It’s important to note, however, that this email is not triggered when a plan is added internally by staff from the Core menu. Ensure the "New Lead" automated communication is enabled if you rely on this notification.

If you notice that automated emails are not being sent:

By following these guidelines, you can ensure that your payment-related email notifications are properly configured and functioning in PushPress.